All subscription fees and service charges paid to Shah Capital Research are subject to the terms mentioned below.

Non-Refundable Services

Fees shall be governed by the refund/cancellation policy and SEBI-prescribed MITC. In case of premature termination, pro-rata refund shall be provided for the unexpired period.

Compliance Verification Requirement

Activation of services is subject to successful completion of mandatory KYC verification, agreement execution, disclosure acceptance, and compliance review.

If a client fails to complete onboarding formalities within the specified timeline, Shah Capital Research reserves the right to:

• Reject the onboarding request
• Suspend activation
• Process refund deductions for administrative/compliance costs if applicable

Duplicate Payments

In case of duplicate payment transactions, excess payments may be refunded after verification.

Technical Issues

Refund requests arising from technical issues shall be reviewed on a case-by-case basis.

Processing Timeline

Approved refunds, if any, shall be processed within 7 to 15 working days.